Payment Policy

Effective Date: December 26, 2024

At Fepo Baby Milk, we prioritize a secure and seamless payment experience for our customers. This Payment Policy outlines the accepted payment methods, billing processes, and security measures in place to ensure a smooth transaction experience when shopping at fepobabymilk.com.

Accepted Payment Methods

We accept the following payment methods to provide flexibility and convenience for our customers:

  1. Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  2. PayPal: A trusted and secure digital wallet for online transactions.
  3. Bank Transfers: Available for bulk or high-value purchases, subject to prior approval.
  4. Gift Cards and Store Credit: Redeemable for purchases exclusively on our website.

Currency and Pricing

  • All prices on our website are listed in USD unless otherwise stated.
  • The final amount payable includes the product price, applicable taxes, and shipping fees.
  • Customers using international payment methods may incur currency conversion fees imposed by their financial institutions.

Payment Security

We implement advanced security measures to protect your payment information:

  • SSL Encryption: All payment transactions are encrypted to ensure the security of sensitive data.
  • PCI Compliance: Our payment gateways meet strict Payment Card Industry Data Security Standards.
  • Secure Storage Practices: Payment details are not stored on our servers, reducing risks.

Payment Authorization

By completing a transaction, you confirm:

  • The payment details provided are accurate and valid.
  • You are authorized to use the selected payment method.
  • Sufficient funds are available to complete the purchase.

Billing and Invoicing

  • After payment is successfully processed, you will receive an email confirmation and a digital receipt.
  • Invoices for bulk or corporate purchases can be requested by contacting our customer service team.

Failed or Declined Payments

  • If your payment fails, you will be notified immediately. The order will remain pending until a valid payment method is provided.
  • Orders with declined payments will not be processed or shipped.

Refunds and Chargebacks

  • Refunds are processed in accordance with our Refund and Returns Policy.
  • For any disputes or discrepancies, we encourage you to contact us directly before initiating a chargeback.

Fraud Prevention

We reserve the right to investigate and cancel any orders suspected of fraudulent activity to protect our customers and business integrity.

Contact Us

For any questions or assistance regarding payments, feel free to contact us:

  • Address: 509 Esplanade, Redondo Beach, California (CA), 90277
  • Phone: (424) 206-1150
  • Email: info@fepobabymilk.com